Policies & Procedures
Private Lessons & Music Therapy Sessions
Registration: Students enroll for the school year (September-June). A $160 deposit and $40 registration fee is due upon registration. You must enroll in the monthly payment plan or pay in full prior to the first session. Trial packages must be paid in full before the first lesson. Summer registration occurs separately. Tuition is prorated for students who enroll after the start of the school year.
Scheduling: Lessons are scheduled at the mutual convenience of the student and teacher. Time slots are permanent for the year. Tuition includes 34 private lessons, 2 recitals, recital accompaniment, and a variety of workshops, guest performances and masterclasses. Only lessons missed by the teacher or due to school closing will be made up. The teacher must approve all rescheduled lesson times. For Music Therapy sessions, two student absences are permitted. Please contact Suzanne Denu, Director of Music Therapy, if further excused absences are needed.
Refunds: Students will receive a full refund of remaining tuition if they withdraw from lessons during drop periods only. The drop periods are up to and including the first two weeks after they begin lessons and/or February 8, 2026- February 12, 2026. Students are responsible for tuition up to the drop period. Decisions to withdraw and requests for refunds must be submitted directly to the Registrar in writing or via e-mail.
A “Leave of Absence” policy is in place for extenuating circumstances that fall outside of the drop period. Contact the Registrar regarding details of the policy and to discuss your situation.
Group Classes and Large Ensembles
Registration: Ensemble participants register for the school year (September-June). Tuition is prorated for students who enroll after the start of the
school year. Group classes register for fall, spring, or summer sessions separately.
Scheduling: There are no make-ups for group classes or ensembles except for teacher or school cancellation.
Refunds: Tuition for group classes or ensembles is not refundable.
All Students/Clients
Tuition is payable in full prior to the start of lessons or via our monthly payment plan (a 2% fee will be applied to all payment plans).
Registration Fee: The non-refundable registration fee of $40 per student is payable annually (Sept.-Aug.). There is a $80 maximum registration
fee per family, per year.
Late Fee: Any invoice not paid by the 20th of the month will incur a $10.00 late fee. Failure to resolve outstanding payments before the start of
the next month will result in the suspension of lessons, ensembles, or classes until the account is in good standing.
Returned Check Policy: Please note, there will be a fee of $25 for all returned checks or declined ACH/ credit card payments.
Scholarships and Tuition Assistance: Manchester Community Music School (MCMS) maintains an active tuition assistance program.
Eligibility is based on merit and financial need. Financial aid applications are available at: mcmusicschool.org/financialassistance/
Cancellations: MCMS reserves the right to cancel any class not meeting minimum class enrollments. Should the School cancel a class, you will
be notified, and a full refund will be made.
Inclement Weather: In the event of a weather-related delay or closure, the school will post an announcement on WMUR, our website, and social
media pages. Please contact the front office if you are not sure. In the event of a school closure, some faculty may offer virtual private lessons.
Conduct: MCMS reserves the right to dismiss any student for destruction of property or failure to cooperate with a representative of the school.
MCMS is not responsible for students outside of their lessons, rehearsals, or classes; a parent or guardian must supervise children when they are
not in a lesson, class, or rehearsal.
Parking: The School is located at 2291 Elm St. Manchester, NH. There are parking lots on the Trenton Street and Elm Street sides of the
building, and on surrounding side streets. Park only in designated parking spots and do not park in the fire lane.
Questions?
Call us at 603-644-4548, e-mail us at registrar@mcmusicschool.org, or come by the office at 2291 Elm St., Manchester, NH 03104!
